Refund & Return Policy
At MYND Products Inc., customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to assist with our return and exchange policy.
Conditions for Returns & Exchanges
- Authorization for Returns
- To initiate a return, you must first obtain authorization from our support team. Please contact us at support [at] 925kart.com with details of your purchase and reason for return.
- Once your return is authorized, we will offer an exchange for the returned product.
- Return Shipping
- The return shipment should be sent through reputed courier services to ensure safe and timely delivery.
- Products should be returned in their original packaging to maintain their condition.
- The shipping cost for the return will be borne by the buyer.
- Damaged Products
- If your product arrives damaged, please contact us immediately at support [at] 925kart.com with photos of the damage.
- Upon confirmation of the damage, you are required to send back the product to our address via courier within 48 hours of the authorization. Our team will process the exchange once we receive the damaged item.
Important Points to Note
- Returns and exchanges will only be processed for items that meet our conditions and are received in good condition.
- We reserve the right to refuse returns that do not meet these requirements.
- For any further questions or clarifications regarding our policy, please reach out to us at support [at] 925kart.com.
We appreciate your understanding and look forward to serving you with the best shopping experience at 925kart.com.
